Policies /User Agreement




USER AGREEMENT


This User Agreement ("Agreement") is an agreement between TYS VARIETY, ("TYS VARIETY"), a California corporation, and the party set forth in the related order form ("Customer" or "you") orporated herein by reference (together with any subsequent order forms submitted by Customer, the "Order Form"), and applies to the purchase of all services ordered by Customer on the Order Form (collectively, the "Services").

PLEASE READ THIS AGREEMENT CAREFULLY.

BY CLICKING ON THE BUTTON ON THE ORDER FORM CREATES A CONTRACT BETWEEN YOU THE CUSTOMER AND TYS VARIETY. THIS CONTRACT CONSISTS OF:

THE ORDER.

THE APPLICABLE SERVICE DESCRIPTION.

THIS USER AGREEMENT

THAT YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND ALL TERMS AND CONDITIONS ORPORATED BY REFERENCE IN THIS AGREEMENT, LUDING TYS VARIETY'S USAGE POLICY. YOUR USE OF THE SERVICES CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.
Acceptable Use Policy

Under this Agreement, Customer shall comply with TYS VARIETY's then current Acceptable Use Policy ("AUP"), as amended, modified or updated from time to time by TYS VARIETY, which currently can be viewed under the Legal section of this web site, and which is orporated in this Agreement by reference. Customer hereby acknowledges that it has reviewed the AUP and that the terms of the AUP are orporated herein by reference. In the event of any onsistencies between this Agreement and the AUP, the terms of the AUP shall govern. TYS VARIETY does not intend to systematically monitor the content that is submitted to, stored on or distributed or disseminated by Customer via the Service (the "Customer Content"). Customer Content ludes content of Customer's customers and/or users of Customer's website. Accordingly, under this Agreement, you will be responsible for your customers content and activities on your website. Notwithstanding anything to the contrary contained in this Agreement, TYS VARIETY may immediately take corrective action, luding removal of all or a portion of the Customer Content, disconnection or discontinuance of any and all Services, or termination of this Agreement in the event of notice of possible violation by Customer of the AUP. In the event TYS VARIETY takes corrective action due to a violation of the AUP, TYS VARIETY shall not refund to Customer any fees paid in advance of such corrective action. Customer hereby agrees that TYS VARIETY shall have no liability to Customer or any of Customer's customers due to any corrective action that TYS VARIETY may take (luding, without limitation, disconnection of Services).


Term; Termination; Cancellation Policy.
a. The initial term of this Agreement shall be as set forth in the Order Form (the "Initial Term"). The Initial Term shall begin upon commencement of the Services to Customer. After the Initial Term, this Agreement shall automatically renew. ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE TYS VARIETY TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal periods shall be referred to, collectively, as the "Term".

b. This Agreement may be terminated

i. by either party by giving the other party thirty (30) days prior written notice (subject to an early cancellation fee payable by Customer as provided below),

ii. by TYS VARIETY in the event of nonpayment by Customer,

iii. by TYS VARIETY, at any time, without notice, if, in TYS VARIETY's sole and absolute discretion and/or judgment, Customer is in violation of any term or condition of the this Agreement and related agreements, AUP, or Customer's use of the Services disrupts or, in TYS VARIETY's sole and absolute discretion and/or judgment, could disrupt, TYS VARIETY's business operations and/or

iv. by TYS VARIETY in accordance with Sections 1, 9, and 10 of this Agreement.

c. If you cancel this Agreement prior to the end of the Initial Term or any Term thereafter,

i. you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation,

ii. TYS VARIETY shall refund to you all pre-paid fees for basic hosting services (shared, dedicated and/or managed) for the full months remaining after effectiveness of cancellation (i.e., no partial month fees shall be refunded), less any setup fees and any discount applied for prepayment,

iii. you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term (other than basic hosting fees as provided in (ii) above) and (iii) you shall pay an early cancellation fee of $75.00. Any cancellation request shall be effective thirty (30) days after receipt by TYS VARIETY, unless a later date is specified in such request.

d. TYS VARIETY may terminate this Agreement

i. if the Services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, by giving Customer as much prior notice as reasonably practicable or

ii. immediately by giving written notice to Customer, if TYS VARIETY determines in good faith that Customer's use of the Customer Web site or the Customer Content violates any term or condition, luding the AUP. If TYS VARIETY cancels this Agreement prior to the end of the Term for your breach of this Agreement and related agreements, the AUP or Customer's use of the Services disrupts, TYS VARIETY shall not refund to you any fees paid in advance of such cancellation and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation; further, you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term and TYS VARIETY shall have the right to charge you an administrative fee of $50.00.

e. Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. The provisions of Sections 2(e), 3, 4, 8, 10, 11, 13 and 15 of this Agreement shall survive the expiration or termination of this Agreement for any cause or reason whatsoever, and, notwithstanding the expiration or termination of this Agreement, the parties shall each remain liable to the other for any indebtedness or other liability theretofore arising under this Agreement. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which TYS VARIETY may be entitled.


Customer's Responsibilities.

a. Customer is solely responsible for the quality, performance and all other aspects of the Customer Content and the goods or services provided through the Customer Web site.

b. Customer will cooperate fully with TYS VARIETY in connection with TYS VARIETY's performance of the Services. Customer must provide any equipment or software that may be necessary for Customer to use the Services. Delays in Customer's performance of its obligations under this Agreement will extend the time for TYS VARIETY's performance of its obligations that depend on Customer's performance on a day for day basis. Customer will notify TYS VARIETY of any change in Customer's mailing address, telephone, e-mail or other contact information.

c. Customer assumes full responsibility for providing end users with any required disclosure or explanation of the various features of the Customer Web site and any goods or services described therein, as well as any rules, terms or conditions of use.

d. Because the Services permit Customer to electronically transmit or upload content directly to the Customer Web site, Customer shall be fully responsible for uploading all content to the Customer Web site and supplementing, modifying and updating the Customer Web site. Customer is also responsible for ensuring that the Customer Content and all aspects of the Customer Web site are compatible with the hardware and software used by TYS VARIETY to provide the Services, as the same may be changed by TYS VARIETY from time to time. Specifications for the hardware and software used by TYS VARIETY to provide the Services will be available on TYS VARIETY's Web site. Customer shall periodically access TYS VARIETY's Web site to determine if TYS VARIETY has made any changes thereto. TYS VARIETY shall not be responsible for any damages to the Customer Content, the Customer Web site or other damages or any malfunctions or service interruptions caused by any failure of the Customer Content or any aspect of the Customer Web site to be compatible with the hardware and software used by TYS VARIETY to provide the Services.

e. Unless provided otherwise, Customer is solely responsible for making back-up copies of the Customer Web site and Customer Content.


Customer's Representations and Warranties.

a. Customer hereby represents and warrants to TYS VARIETY, and agrees that during the Initial Term and any Term thereafter Customer will ensure that:

i. Customer is the owner or valid licensee of the Customer Content and each element thereof, and Customer has secured all necessary licenses, consents, permissions, waivers and releases for the use of the Customer Content and each element thereof, luding without limitation, all trademarks, logos, names and likenesses contained therein, without any obligation by TYS VARIETY to pay any fees, residuals, guild payments or other compensation of any kind to any Person;

ii. Customer's use, publication and display of the Customer Content will not infringe any copyright, patent, trademark, trade secret or other proprietary or intellectual property right of any person, or constitute a defamation, invasion of privacy or violation of any right of publicity or any other right of any person, luding, without limitation, any contractual, statutory or common law right or any "moral right" or similar right however denominated;

iii. Customer will comply with all applicable laws, rules and regulations regarding the Customer Content and the Customer Web site and will use the Customer Web site only for lawful purposes; and

iv. Customer has used its best efforts to ensure that the Customer Content is and will at all times remain free of all computer viruses, worms, Trojan horses and other malicious code.

b. Customer shall be solely responsible for the development, operation and maintenance of Customer's web site, online store and e-commerce activities, for all products and services offered by Customer or appearing online and for all contents and materials appearing online or on Customer's products, luding, without limitation

i. the accuracy and appropriateness of the Customer Content and content and material appearing in its store or on its products,

ii. ensuring that the Customer Content and content and materials appearing in its store or on its products do not violate or infringe upon the rights of any person, and

iii. ensuring that the Customer Content and the content and materials appearing in its store or on its products are not defamatory or otherwise illegal. Customer shall be solely responsible for accepting, processing and filling customer orders and for handling customer inquiries or complaints. Customer shall be solely responsible for the payment or satisfaction of any and all taxes associated with its web site and online store.

c. Customer grants TYS VARIETY the right to reproduce, copy, use and distribute all and any portion of the Customer Content to the extent needed to provide and operate the Services.


License to TYS VARIETY. Customer hereby grants to TYS VARIETY

a. non-exclusive, royalty-free, worldwide right and license during the Initial Term and any Term thereafter to do the following to the extent necessary in the performance of Services under the Order: (a) digitize, convert, install, upload, select, order, arrange, compile, combine, synchronize, use, reproduce, store, process, retrieve, transmit, distribute, publish, publicly display, publicly perform and hyperlink the Customer Content; and (b) make archival or back-up copies of the Customer Content and the Customer Web site. Except for the rights expressly granted above, TYS VARIETY is not acquiring any right, title or interest in or to the Customer Content, all of which shall remain solely with Customer.


Billing and Payment.

a. Customer will pay to TYS VARIETY the service fees for the Services in the manner set forth in the Order Form.

b. TYS VARIETY may rease the Service Fees (i) in the manner permitted in the service description and (ii) at any time on or after expiration of the Initial Term by providing ten (10) days prior written notice thereof to Customer.

c. The Service Fees do not lude any applicable sales, use, revenue, excise or other taxes imposed by any taxing authority with respect to the Services or any software provided hereunder (excluding any tax on TYS VARIETY's net ome). All such taxes will be added to TYS VARIETY's invoices for the fees as separate charges to be paid by Customer. All fees are fully earned when due and non-refundable when paid.

d. Unless otherwise specified, all fees and related charges shall be due and payable within thirty (30) days after the date of the invoice. If any invoice is not paid within forty five (45) days after the date of the invoice, TYS VARIETY may charge Customer a late fee of $15.00 for such invoice; in addition any amounts payable to TYS VARIETY not paid when due will bear interest at the rate of one and one half percent (1.5%) per month or the maximum rate permitted by applicable law, whichever is less.

e. If TYS VARIETY collects any payment due at law or through an attorney at law or under advice therefrom or through a collection agency, or if TYS VARIETY prevails in any action to which the Customer and TYS VARIETY are parties, Customer will pay all costs of collection, arbitration and litigation, luding, without limitation, all court costs and TYS VARIETY's reasonable attorneys' fees. I

f. If any check is returned for insufficient funds TYS VARIETY may impose a processing charge of $25.00.

g. In the event that any amount due TYS VARIETY remains unpaid twenty (20) days after such payment is due, TYS VARIETY, in its sole discretion, may immediately terminate this Agreement, and/or withhold or suspend Services.

h. There will be a $50.00 charge to reinstate accounts that have been suspended or terminated.

i. Wire transfers will be assessed a $30.00 charge.

j. Customer acknowledges and agrees that TYS VARIETY may pre- charge Customer's fees for the Services to its credit card supplied by Customer during registration for the Initial Term.

k. YOU ACKNOWLEDGE, AGREE AND AUTHORIZE TYS VARIETY TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN SECTION 2.


TYS VARIETY as Reseller or Licensor.
TYS VARIETY is acting only as a reseller or licensor of the hardware, software and equipment used in connection with the products and/or Services that were or are manufactured or provided by a third party ("Non-TYS VARIETY Product"). TYS VARIETY shall not be responsible for any changes in the Services that cause the Non-TYS VARIETY Product to become obsolete, require modification or alteration, or otherwise affect the performance of the Services. Any malfunction or manufacturer's defects of Non- TYS VARIETY Product either sold, licensed or provided by TYS VARIETY to Customer or purchased directly by Customer used in connection with the Services will not be deemed a breach of TYS VARIETY's obligations under this Agreement. Any rights or remedies Customer may have regarding the ownership, licensing, performance or compliance of Non-TYS VARIETY Product are limited to those rights extended to Customer by the manufacturer of such Non- TYS VARIETY Product. Customer is entitled to use any Non-TYS VARIETY Product supplied by TYS VARIETY only in connection with Customer's permitted use of the Services. Customer shall use its best efforts to protect and keep confidential all intellectual property provided by TYS VARIETY to Customer through any Non-TYS VARIETY Product and shall make no attempt to copy, alter, reverse engineer, or tamper with such intellectual property or to use it other than in connection with the Services. Customer shall not resell, transfer, export or re-export any Non-TYS VARIETY Product, or any technical data derived therefrom, in violation of any applicable United States or foreign law.


Internet Protocol (IP) Address Ownership.
If TYS VARIETY assigns Customer an Internet Protocol ("IP") address for Customer's use, the right to use that IP address shall belong only to TYS VARIETY, and Customer shall have no right to use that IP address except as permitted by TYS VARIETY in its sole and absolute discretion in connection with the Services, during the term of this Agreement. TYS VARIETY shall maintain and control ownership of all Internet Protocol numbers and addresses that may be assigned to Customer by TYS VARIETY, and TYS VARIETY reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion.


Caching.
Customer expressly (i) grants to TYS VARIETY a license to cache the entirety of the Customer Content and Customer's web site, luding content supplied by third parties, hosted by TYS VARIETY under this Agreement and (ii) agrees that such caching is not an infringement of any of Customer's intellectual property rights or any third party's intellectual property rights.


CPU Usage.
Customer agrees that Customer shall not use excessive amounts of CPU processing on any of TYS VARIETY's servers. Any violation of this policy may result in corrective action by TYS VARIETY, luding assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken in TYS VARIETY's sole and absolute discretion. If TYS VARIETY takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action.


Bandwidth and Disk Usage.
Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes agreed to in the stipulated measurements outlined on the web site at the time of sign-up (or other measurements of services in the form of gigabytes, terabytes, etc.) per month for the Services ordered by Customer on the Order Form (the "Agreed Usage"). TYS VARIETY will monitor Customer's bandwidth and disk usage. TYS VARIETY shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may lude the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken in TYS VARIETY's sole and absolute discretion. If TYS VARIETY takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action.


Property Rights.

a. TYS VARIETY hereby grants to Customer a non-exclusive, non- transferable, royalty-free license, exercisable solely during the term of this Agreement, to use TYS VARIETY technology, products and services solely for the purpose of accessing and using the Services. Customer may not use TYS VARIETY's technology for any purpose other than accessing and using the Services. Except for the rights expressly granted above, this Agreement does not transfer from TYS VARIETY to Customer any TYS VARIETY technology, and all rights, titles and interests in and to any TYS VARIETY technology shall remain solely with TYS VARIETY. Customer shall not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any of the TYS VARIETY.

b. TYS VARIETY owns all right, title and interest in and to the Services and TYS VARIETY's trade names, trademarks, service marks, inventions, copyrights, trade secrets, patents, know-how and other intellectual property rights relating to the design, function, marketing, promotion, sale and provision of the Services and the related hardware, software and systems ("Marks"). Noting in this Agreement constitutes a license to Customer to use or resell the Marks.


Disclaimer of Warranty.
Customer agrees to use all Services and any information obtained through or from TYS VARIETY, at Customer's own risk. Customer acknowledges and agrees that TYS VARIETY exercises no control over, and accepts no responsibility for, the content of the information passing through TYS VARIETY's host computers, network hubs and points of presence or the Internet. THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED ON AN AS IS, AS AVAILABLE BASIS. NONE OF TYS VARIETY, ITS PARENT, SUBSIDIARY OR AFFILIATED CORPORATIONS, OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AFFILIATES, AGENTS, ATTORNEYS, SUPPLIERS, THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE (EACH, AN "TYS VARIETY PERSON") MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, LUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, FOR THE SERVICES OR ANY EQUIPMENT TYS VARIETY PROVIDES. NO TYS VARIETY PERSON MAKES ANY WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED OR ERROR FREE; NOR DO ANY OF THEM MAKE ANY WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICES OR MERCHANDISE CONTAINED IN OR PROVIDED THROUGH THE SERVICES. TYS VARIETY IS NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR ANY OF CUSTOMER'S CUSTOMERS VIA THE SERVICES PROVIDED BY TYS VARIETY. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ANY TYS VARIETY PERSON, WILL CREATE A WARRANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE. THE TERMS OF THIS SECTION SHALL SURVIVE ANY TERMINATION OF THIS AGREEMENT.


Limited Warranty.

a. TYS VARIETY represents and warrants to Customer that the Services will be performed (a) in a manner consistent with industry standards reasonably applicable to the performance thereof; (b) at least at the same level of service as provided by TYS VARIETY generally to its other customers for the same services; and (c) in compliance in all material respects with the applicable Service Descriptions. Customer will be deemed to have accepted such Services unless Customer notifies TYS VARIETY, in writing, within thirty (30) days after performance of any Services of any breach of the foregoing warranties. Customer's sole and exclusive remedy, and TYS VARIETY's sole obligation, for breach of the foregoing warranties shall be for TYS VARIETY, at its option, to re-perform the defective Services at no cost to Customer, or, in the event of interruptions to the Services caused by a breach of the foregoing warranties, issue Customer a credit in an amount equal to the current monthly service fees pro rated by the number of hours in which the Services have been interrupted. TYS VARIETY may provision the Services from any of its data centers and may from time to time re-provision the Services from different data centers.

b. The foregoing warranties shall not apply to performance issues or defects in the Services (a) caused by factors outside of TYS VARIETY's reasonable control; (b) that resulted from any actions or inactions of Customer or any third parties; or (c) that resulted from Customer's equipment or any third-party equipment not within the sole control of TYS VARIETY. EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, TYS VARIETY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES OR ANY SOFTWARE PROVIDED UNDER THIS AGREEMENT, LUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AND TYS VARIETY HEREBY EXPRESSLY DISCLAIMS THE SAME. WITHOUT LIMITING THE FOREGOING, ANY THIRD-PARTY SOFTWARE PROVIDED TO CUSTOMER HEREUNDER IS PROVIDED "AS IS" WITHOUT ANY CONDITION OR WARRANTY WHATSOEVER. TYS VARIETY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE.


Limitation of Liability.

a. IN NO EVENT WILL TYS VARIETY'S LIABILITY IN CONNECTION WITH THE SERVICES, ANY SOFTWARE PROVIDED HEREUNDER OR ANY ORDER, WHETHER CAUSED BY FAILURE TO DELIVER, NON-PERFORMANCE, DEFECTS, BREACH OF WARRANTY OR OTHERWISE, EXCEED THE AGGREGATE SERVICE FEES PAID TO TYS VARIETY BY CUSTOMER DURING THE 12-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

b. TYS VARIETY CANNOT GUARANTEE CONTINUOUS SERVICE, SERVICE AT ANY PARTICULAR TIME, INTEGRITY OF DATA, INFORMATION OR CONTENT STORED OR TRANSMITTED VIA THE INTERNET. TYS VARIETY WILL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION, ERASURE, THEFT, DESTRUCTION, ALTERATION OR INADVERTENT DISCLOSURE OF, DATA, INFORMATION OR CONTENT TRANSMITTED, RECEIVED OR STORED ON ITS SYSTEM.

c. EXCEPT AS EXPRESSLY PROVIDED BELOW, NEITHER PARTY SHALL BE LIABLE IN ANY WAY TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY LOST PROFITS OR REVENUES, LOSS OF USE, LOSS OF DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS, LICENSES OR SERVICES OR SIMILAR ECONOMIC LOSS, OR FOR ANY PUNITIVE, INDIRECT, SPECIAL, IDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OF ANY NATURE, WHETHER FORESEEABLE OR NOT, UNDER ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR NON- PERFORMANCE OF ANY ORDER, OR FOR ANY CLAIM AGAINST THE OTHER PARTY BY A THIRD PARTY, REGARDLESS OF WHETHER IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGES.

d. The limitations contained in this Section apply to all causes of action in the aggregate, whether based in contract, tort or any other legal theory (luding strict liability), other than claims based on fraud or willful misconduct. The limitations contained in Section 15(c) shall not apply to Customer's indemnification obligations.

e. Notwithstanding anything to the contrary in this Agreement, TYS VARIETY's maximum liability under this Agreement for all damages, losses, costs and causes of actions from any and all claims (whether in contract, tort, luding negligence, quasi- contract, statutory or otherwise) shall not exceed the actual dollar amount paid by Customer for the Services which gave rise to such damages, losses and causes of actions during the 12-month period prior to the date the damage or loss occurred or the cause of action arose.

f. Customer understands, acknowledges and agrees that if TYS VARIETY takes any corrective action under this Agreement because of an action of Customer or one if its customers or a reseller, that corrective action may adversely affect other customers of Customer or other reseller customers, and Customer agrees that TYS VARIETY shall have no liability to Customer, any of its customers or any Reseller Customer due to such corrective action by TYS VARIETY.

g. This limitation of liability reflects an informed, voluntary allocation between the parties of the risks (known and unknown) that may exist in connection with this Agreement. The terms of this section shall survive any termination of this Agreement.


Indemnification. Customer agrees to indemnify, defend and hold harmless TYS VARIETY and its parent, subsidiary and affiliated companies, and each of their respective officers, directors, employees, shareholders, attorneys and agents (each an "indemnified party" and, collectively, "indemnified parties") from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (luding, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party against any of the indemnified parties arising out of or relating to Customer's use of the Services, (ii) any violation by Customer of the AUP, (iii) any breach of any representation, warranty or covenant of Customer contained in this Agreement or (iv) any acts or omissions of Customer. The terms of this section shall survive any termination of this Agreement.


Miscellaneous.

a. Independent Contractor. TYS VARIETY and Customer are independent contractors and nothing contained in this Agreement places TYS VARIETY and Customer in the relationship of pripal and agent, master and servant, partners or joint venturers. Neither party has, expressly or by implication, or may represent itself as having, any authority to make contracts or enter into any agreements in the name of the other party, or to obligate or bind the other party in any manner whatsoever.

b. Governing Law; Jurisdiction. Any controversy or claim arising out of or relating to this Agreement, the formation of this Agreement or the breach of this Agreement, luding any claim based upon arising from an alleged tort, shall be governed by the substantive laws of the State of California. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. ANY SUIT, ACTION OR PROCEEDING CONCERNING THIS AGREEMENT MUST BE BROUGHT IN A CALIFORNIA STATE OR FEDERAL COURT LOCATED IN LOS ANGELES COUNTY, CALIFORNIA, AND EACH OF THE PARTIES HEREBY IRREVOCABLY CONSENTS TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS (AND OF THE APPROPRIATE APPELLATE COURTS THEREFROM) IN ANY SUCH SUIT, ACTION OR PROCEEDING AND IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION WHICH IT MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT, ACTION OR PROCEEDING IN ANY SUCH COURT OR THAT ANY SUCH SUIT, ACTION OR PROCEEDING WHICH IS BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN ONVENIENT FORUM.

c. Headings. The headings herein are for convenience only and are not part of this Agreement.

d. Entire Agreement; Amendments. This Agreement, luding documents orporated herein by reference, supersedes all prior discussions, negotiations and agreements between the parties with respect to the subject matter hereof, and this Agreement constitutes the sole and entire agreement between the parties with respect to the matters covered hereby. In case of a conflict between this Agreement and any purchase order, service order, work order, confirmation, correspondence or other communication of Customer or TYS VARIETY, the terms and conditions of this Agreement shall control. No additional terms or conditions relating to the subject matter of this Agreement shall be effective unless approved in writing by any authorized representative of Customer and TYS VARIETY. This Agreement may not be modified or amended except by another agreement in writing executed by the parties hereto; provided, however, that these Terms of Service may be modified from time to time by TYS VARIETY in its sole discretion, which modifications will be effective upon posting to TYS VARIETY's web site.

e. Severability. All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

f. Notices. All notices and demands required or contemplated hereunder by one party to the other shall be in writing and shall be deemed to have been duly made and given upon date of delivery if delivered in person or by an overnight delivery or postal service, upon receipt if delivered by facsimile the receipt of which is confirmed by the recipient, or upon the expiration of five days after the date of posting if mailed by certified mail, postage prepaid, to the addresses or facsimile numbers set forth below the parties' signatures. Either party may change its address or facsimile number for purposes of this Agreement by notice in writing to the other party as provided herein. TYS VARIETY may give written notice to Customer via e-mail to the Customer's e-mail address as maintained in TYS VARIETY's billing records.

g. Waiver. No failure or delay by any party hereto to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy by any party preclude any other or further exercise thereof or the exercise of any other right or remedy. No express waiver or assent by any party hereto to any breach of or default in any term or condition of this Agreement shall constitute a waiver of or an assent to any succeeding breach of or default in the same or any other term or condition hereof.

h. Assignment; Successors. Customer may not assign or transfer this Agreement, or any of its rights or obligations hereunder, without the prior written consent of TYS VARIETY. Any attempted assignment in violation of the foregoing provision shall be null and void and of no force or effect whatsoever. TYS VARIETY may assign its rights and obligations under this Agreement, and may engage subcontractors or agents in performing its duties and exercising its rights hereunder, without the consent of Customer. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and permitted assigns.

i. Limitation of Actions. No action, regardless of form, arising by reason of or in connection with this Agreement may be brought by either party more than two years after the cause of action has arisen.

j. Counterparts. If this Agreement is signed manually, it may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. If this Agreement is signed electronically, TYS VARIETY's records of such execution shall be presumed accurate unless proven otherwise.

k. Force Majeure. Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party's reasonable control, luding, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.

l. No Third-Party Beneficiaries. Except as otherwise expressly provided in this Agreement, nothing in this Agreement is intended, nor shall anything herein be construed to confer any rights, legal or equitable, in any Person other than the parties hereto and their respective successors and permitted assigns. Notwithstanding the foregoing, Customer acknowledges and agrees that Microsoft, and any supplier of third-party supplier that is identified as a third-party beneficiary in the Service Description, is an intended third-party beneficiary of the provisions set forth in this Agreement as they relate specifically to its products or services and shall have the right to enforce directly the terms and conditions of this Agreement with respect to its products or services against Customer as if it were a party to this Agreement.

m. Government Regulations. Customer may not export, re-export, transfer or make available, whether directly or indirectly, any regulated item or information to anyone outside the United States in connection with this Agreement without first complying with all export control laws and regulations which may be imposed by the United States government and any country or organization of nations within whose jurisdiction Customer operates or does business.

n. Marketing. Customer agrees that during the term of this Agreement TYS VARIETY may publicly refer to Customer, orally and in writing, as a customer of TYS VARIETY. Any other public reference to Customer by TYS VARIETY requires the written consent of Customer.

Revised: January 2004 (ver 4.1)